Shipping & Returns
Shipping
- Worried about a new item selling out before you can get in to our boutique?!! Shop online and select Pick Up at checkout
- $4 for one item (excludes bulky items and shoes)
- $8 two or more items and shoes.
- FREE shipping on orders over $75!
- If we are able to ship your items for less that you were charged, you will be refunded!!!
- Orders are processed and shipped out within 2 business days, often shipped the same day!
- Shell Chic custom designed shirt orders will ship asap!
- Shipping to Canada available at cost.
Returns:
- 100% Satisfaction Guarantee!
- Returns on unworn items are accepted within 30 days!
- Sale items must be postmarked with 7 days of purchase!
- Let us help make your life simple. Exchanges are FREE send us a message you want to trade it for something else and we will pull that item offline and wait up to 4 days for your item to come back and ship the new item when we receive it. Easy Breezy!
- Also if you want a store credit, we will send you a return label and issue you a credit to be used for future purchases!
- Refunds issued to your credit card are also available! No problem!
- Full refunds incur responsibility for all shipping cost associated, thank you for understanding this is how we keep our prices reasonable! Exchanges and store credit incur one way shipping cost responsibility, this is our way of saying thanks for keeping it in the "family" If you want a return to your credit card and a label emailed we will simply refund you the amount minus the shipping label cost.
- Feel free to message us anytime with questions: click link: https://www.facebook.com/lookcharmed/
- Please fill out the form below to initiate your return: